About the Handling of Personal Information

  1. Our Basic Stance towards the Handling of Personal Information

    ManpowerGroup sets forth its personal information protection policy. At the same time, we implement the policy by disseminating it to our employees and other involved parties, and improve as well as maintain the condition of personal information protection. Personal information is obtained only by lawful and fair means, and we do not use any fraudulent method. In addition, we inform the owner of the personal information of the arbitrary nature of the provision of personal information and the outcome, which will become apparent to the person if such information is not provided.

  2. Purpose of Use of Personal Information Obtained by Means Other Than in Writing

    • Personal information entrusted under commissioned business. (Not subject to disclosure.)
    • To conduct commissioned business and other related services.
  3. Personal Information Subject to Disclosure and Its Purpose of Use

    1. Personal information of temporary job seekers or temp-to-perm/contract job seekers

      To conduct communication and reception upon registration procedures, to ensure employment or employment opportunities, to manage employment, to provide welfare package, to issue various certificates, to send out information on our services/campaigns/seminars, to ask for various kinds of survey questionnaires to improve our services, to respond to inquiries and consultations, and to conduct other related services.

    2. Personal information of permanent job seekers

      To conduct communication and reception upon registration procedures, to conduct services related to job introduction, to send out information on our services/campaigns/seminars, to ask for various kinds of survey questionnaires to improve our services, to respond to inquiries and consultations , and to conduct other related services.

    3. Personal information of outplacement job seekers

      To conduct communication and reception upon registration procedures, to conduct outplacement services, and to conduct other related services.

    4. Personal information of clients

      To provide our services, to proceed with contracts, to manage sales/deals, to provide information on our services, to ask for various kinds of survey questionnaires to improve our services, to respond to inquiries and consultations, and to conduct other related services.

    5. Personal information of seminar applicants/brochure requesters/ inquirers

      To accept, respond to and manage inquiries/applications/opinions, to send out brochures, to inform of our services, to create statistical data, and to conduct other related services.

    6. Personal information of prospective candidates/applicants

      To select and contact the relevant candidate/applicant, and to conduct other related services.

    7. Personal information of administrators/employees/retired employees

      To conduct general/personnel/labor management affairs and other related services.

  4. Voluntary Provision of Personal Information

    Personal information shall be provided on a voluntary basis, but if enough information is not provided, the purposes mentioned in Article 2 and 3 hereof may not be accomplished.

  5. Entrustment of Personal Information

    ManpowerGroup may entrust personal information to business partners that meet our personal information protection criteria only to the extent required to accomplish the purposes mentioned in Article 2 and 3 hereof.

  6. Non-disclosure and Non-provision of Personal Information to a Third Party

    In principle, personal information held by ManpowerGroup will not be disclosed or provided to a third party with the exception of the following cases:

    • When there is consent from the person who provided the initial information.
    • When required by law.
  7. Disclosure etc. of Personal Information Subject to Disclosure

    Regarding personal information retained by ManpowerGroup that is subject to disclosure, the following actions may be requested: to notify the purpose of use; to disclose information; to correct, add or delete a part of information; to stop using information; to delete all information; to stop providing information to a third party (hereinafter, "disclosure etc."). When we accept a request for disclosure etc., we shall inform the principal of the procedure for a request for disclosure etc., and shall respond appropriately and promptly to a reasonable extent.

  8. Personal Information Inquiry Desk

    For any complaints or consultations, as well as inquiries regarding disclosure etc. of personal information, please contact us via the following number or form.
    Inquiry by telephone:0120-850-074
    Online inquiry form: Please submit this form to contact us

Chief Privacy Officer(CPO),
Vice President, Director
Management Division

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